The Patient Experience 2 December 13, 2022 2. The vision of Heights Plastic Surgery (HPS) was created by Dr. Cara Downey and Dr. Jamal Bullocks, with patient experience as the utmost priority. We utilize the science and artistry of plastic surgery to fulfill the aspirations of each individual with integrity and authenticity. Our goal is to introduce a natural pathway for clients that is not only genuine, but accountable and respectfully individualized to achieve ultimate patient satisfaction. We provide a 5+ star luxury experience with particular attention to detail in an elegant setting.